In 2010 our Container Transport business had been told that the current software we had been using for the last 5 years was going to become obsolete. Only ever using one software package within the container transport industry that we had been apart of for many many years was somewhat a bit of a shock. “What do we do?” “Where do we go?” ” Who do we speak to?” “Is there another company that does this type of software?”
I jumped on the internet and found a couple of sites but one stood out over all the others “Freight Tracker” I went into the site and found a few things that was familiar to me and know feeling very lost and alone I rang the number and spoke to a guy by the name of Andrew, wow! After our conversation the lost and alone feeling was all gone! He had organised to meet with us within days it was all going to be ok.
I could have never imagined the journey we where about to take.
Andrew arrived at our site for an initial meeting, he took us through a visual guide of the current software at first I felt that there was a lot missing however Andrew showed us that the software could be personalised and tweaked, it became very apparent very quickly that this software was going to suit our business offering even our clients a better notification service. One we agreed to move forward Andrew & the team worked very close with us for weeks understanding “our” business and personalising the software for our business they also spent time with all the staff individually understanding their position and what their duties were, simplifying every small task and creating more efficiency throughout.
5 years later we are still using our Freight Tracker software and could not be happier. I have found myself while typing this testimony re living some of our journey and it has been pretty incredible, remembering how impressed I was so many years ago with the software and now just cant believe the changes and the development that constantly continues. Freight Tracker is a lot bigger company now and is being used within the industry widely, however we still feel the personalised service when we need or break anything, Thanks Andrew and the team you’re the best!
For anyone out there that is looking for Container Transport software I highly recommend you look Freight Tracker up! it will be one search on the net you won’t regret.