Demurrage and Detention

Get better visibility and prevent excessive fees

Prevent avoidable demurrage and detention costs with automated alerts and tracking – and capture charges before they hit.

0+
Jobs each month per company
0-20%
Of jobs incur demurrage charges
0k+
Recovered from demurrage per company

How many times have you left your container on the wharf, and how much has that cost you?

FreightTracker Software

In an industry that already operates on wafer-thin margins, unmanaged demurrage and detention can hurt your bottom line.

Waiting at the port, customer sites, or for fumigation also eats into your fleet’s efficiency. Now you can easily set flexible time allowances and let the system handle this for you.

How much income aren’t you generating because your data isn’t synced? How much time is your driver waiting to unpack a container? And how do you add those charges?

Our TMS is an easy-to-use, automated solution that will keep your costs in check.

FreightTracker Software

Say goodbye to costly mistakes and the tyranny of spreadsheets

No more spreadsheets or manual errors. Easily set demurrage and detention controls for customers, shipping lines and consignees.

FreightTracker icon - Capture and charge demurrage

Capture and charge demurrage

You can’t control a customer’s unloading time, but you can set up time allowances and have the system enforce them for you. With geofence status updates, customer alerts, and auto-applied charges, you can ensure you’re always compensated for exceeding time limits and poor fleet utilisation.

FreightTracker icon - Custom alerts

Custom alerts

Keep on top of demurrage. Send automatic notifications to customers when they’re approaching their time allowance limit and when the costs will be applied.

FreightTracker icon - Reporting and analytics

Reporting and analytics

Set up customised reporting across a range of metrics to better inform your decision-making.

Eliminate mistakes that are costing you thousands every month.

Gain complete visibility and control by picking up on demurrage and detention charges, and make your transport operations more profitable. Don’t miss or forget your containers on the wharf again.

Manage your demurrage and detention costs

Hear from others who trusted us, picked up on missed costs, and grew their profit margins

Demurrage and detention FAQs

Our promise is that you never lose a container. If a container movement is not completed today, it automatically rolls to tomorrow and is highlighted, making it your priority. With our OneStop integration we automatically update your jobs with the latest availability date so it’s in front of you at all times. We record exactly when storage starts and highlight your jobs to show you when things are getting tight.

No, FreightTracker is an all-in-one transport management system that provides more control and visibility across your container transport, warehousing and general freight operations. As part of this, one feature is that demurrage charges are automatically identified and captured, notifying your team when this occurs.

By setting time allowances at customer, wharf and mt parks, the system can automatically add charges for the customer based on time over that allowance that was spent in those locations. All automated and made simple to give you the visibility you need.